This Privacy Policy aims to inform you about the personal data collected, used, and protected through the Creoslabs.com website and mobile applications (the “Services”). Creoslabs.com (“We,” “Company”) takes the privacy of our users seriously and is committed to protecting your data in accordance with all relevant laws.
The types of information we may collect when you use our Services include:
Contact Information: Your name, surname, email address, phone number.
Account Information: Your username, password (passwords are stored encrypted).
Payment Information: Information necessary for payment processing, which is either not stored by us or is stored masked/encrypted (typically handled via secure third-party payment processors).
Content: Comments, feedback, support requests, or other content you submit to us or share through the Services.
Usage Data: Information about how you use our Services (pages visited, time spent on the site, click patterns, search queries).
Device Information: Your IP address, browser type, operating system, mobile device identifiers, device settings.
Cookies and Similar Technologies: We use cookies and other tracking technologies to improve your website experience and perform usage analytics.
We use the information we collect for the following purposes:
To Provide and Manage the Services: To operate, maintain, develop our Services, and provide you with the services you request.
Communication: To send you account updates, technical notices, security alerts, and support messages.
Security: To keep our Services safe, prevent fraud, and meet our legal obligations.
Analysis and Improvement: To analyze usage trends and improve our Services and user experience.
Marketing and Promotions: (Only with your consent) To send you information about products, services, and promotions that we believe may be of interest to you.
We do not sell, rent, or trade your personal data with third parties, except in the following situations:
Service Providers: With trusted third-party service providers who perform functions on our behalf, such as web hosting, data analysis, payment processing, and email distribution. These parties are granted access to the data only to the extent necessary to perform these services.
Legal Requirements: To comply with a legal obligation, respond to a subpoena, or other legal process.
Business Transfers: In connection with a merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
We implement reasonable administrative, technical, and physical security measures to protect the security of your personal data. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.
We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with our legal obligations.
Depending on the applicable legal regulations (GDPR, CCPA, etc.), you may have specific rights regarding your personal data. These rights typically include:
Requesting access to your data.
Requesting the correction of inaccurate or incomplete data.
Requesting the deletion of your data (“right to be forgotten”) (subject to legal exceptions).
Objecting to or restricting data processing.
Requesting data portability (transfer of your data to another organization).
To exercise these rights, please contact us using the contact information in the section below.
Our Services may contain links to other websites not operated by us. We have no control over and assume no responsibility for the content or privacy practices of such third-party sites.
We may update this Privacy Policy from time to time. When we do, we will post the new Privacy Policy on this page and update the “Last Updated” date at the top. For material changes, we may notify you via email or through our Services.
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: info@creoslabs.com
